Opt-Out of Natural Gas
If you do not wish to participate in the Penfield CCA program for electricity, please complete the secure online form below. Please have your account information available when contacting. Be sure to use the name and address associated with the account. Alternatively, you may contact the program supplier, Constellation NewEnergy, directly at (800) XXX-XXXX, Monday through Friday, excluding holidays. Please note, switching suppliers in New York requires at least 15 calendar days to process by all New York utilities.
There are no penalties or fees associated with opting out. Once you have opted out, your supply will revert back to the default rate on the next available meter read date for your account.
Please note, if you are a residential or commercial account holder, you may re-enroll in the program at a later date with no associated re-enrollment fees. The aggregation program rate will be reflected on the account holder’s utility bill on the next available billing cycle. Please note, switching suppliers in New York requires at least 15 calendar days to process by all New York utilities.